Refund & Returns Policy

At Football Jersey PK, customer satisfaction is very important to us. Since we create customized football shirts and fan versions, please read our policy carefully before placing an order.

1. Damaged, Defective, or Wrong Products

If you receive:

• A damaged or defective shirt
• The wrong size
• The wrong item

Please contact us within 2 days of receiving your order with clear pictures/videos of the issue.

After reviewing your claim, we may offer:

• A replacement
• An exchange
• Or a refund (if applicable)

2. Product Quality & Design Information

• We provide high-quality fan version/custom football jerseys.
• Our products are not official/original branded merchandise and are not first-copy claims unless specifically mentioned.
• Since these are custom-made products, slight differences in:
  
  • Color shades
  • Print placement
  • Fabric texture
  • Design details
    may occur compared to original club/player images.

3. Quality Check Before Ordering

If you have any doubts about product quality, material, or printing, you can contact us before placing your order.
We can share:

• Real product images
• Quality close-up pictures
• Printing details
• Fabric previews

This helps customers order with confidence.

4. No Return or Refund Conditions

We do not accept returns or refunds for:

• Change of mind
• Ordering the wrong size by mistake
• Minor color/design variation
• Delivery delays caused by courier services
• Customized jerseys with name/number printing

5. Customized Shirts Policy

Customized shirts (player name, number, patches, or personal printing) are:

• Non-returnable
• Non-refundable

Please double-check:

• Shirt size
• Name spelling
• Jersey number
• Sleeve type
  before confirming your order.

6. Return Shipping Charges

Customers are responsible for return delivery charges unless the mistake is from our side.

7. Refund Amount

Refunds (if approved) will only be issued for the product price listed on the website.
Shipping charges are non-refundable.

8. Contact Support

For any issue related to your order, please contact us as soon as possible with your:

• Order number
• Product pictures
• Issue details

To report a damaged item or request a refund, contact us at: footballjerseypkstore@gmail.com & +92 345 3206278